About company :

Benchmark Incentives and Leisure Travels Pvt Ltd is a premier travel management company specializing in providing comprehensive travel solutions for both corporate and leisure clients. Our mission is to offer unparalleled travel experiences by combining expertise, innovative solutions, and personalized service.

Services:

• Corporate Travel Management: Tailored travel solutions for businesses, including flight bookings, hotel reservations,and travel policy compliance.
• Incentive Travel: Customized incentive programs designed to motivate and reward employees and partners.
• Leisure Travel: Personalized vacation planning services, including tour packages, cruise bookings, and destination recommendations.
• Event Management: Comprehensive event planning and execution services, from corporate meetings and conferences to leisure events and tours.
• Group Travel: Coordinated travel arrangements for groups of any size, ensuring seamless experiences.

• Rolling out & nurturing global & local accounts along with acquisition of new business .
• Research and identify potential clients within the corporate sector who are interested in hosting MICE events.
• Client retention & leading strategic initiatives that influence business growth& profitability.
• Cold calling, networking, and attending industry events to establish relationships and generate leads.
• Engage with potential clients to understand their specific event requirements, objectives, and budget constraints.
• Propose suitable MICE packages and solutions that align with client needs and objectives.
• Proposal and Presentation: Create compelling and customized proposals that outline the event details, including venues, accommodations, catering, transportation, and additional services.
• Deliver persuasive presentations to clients, addressing their queries and concerns.
• Negotiate terms and pricing to ensure a win-win situation for both the client and the organization.
• Prepare contracts and agreements, ensuring all terms are accurately documented.
• Relationship Management: Cultivate and maintain strong relationships with clients, understanding their evolving needs and preferences.
• Act as a point of contact throughout the planning and execution phases of the event.
• Collaborate with internal teams such as operations, logistics, and event planning to ensure seamless execution of events.
• Coordinate with marketing teams to create promotional materials and campaigns for MICE services.
• Set and meet sales targets and revenue goals as outlined by the organization.
• Maintain accurate and up-to-date records of sales activities, client interactions, and progress.
• Stay informed about industry trends, competitor offerings, and market dynamics to adapt sales strategies accordingly.
• Conduct post-event follow-ups to gather feedback from clients and identify areas for improvement.
• Bachelor's degree in Business, Hospitality, or a related field (preferred).
• Proven experience in sales, preferably within the travel or hospitality industry.
• Strong communication and interpersonal skills.
• Negotiation and persuasion abilities.
• Excellent presentation skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using sales and CRM software.
• Knowledge of the MICE industry, including event planning and logistics, is a plus.
• Flexibility to travel for client meetings and industry events as required.

HR JUNIOR EXECUTIVE JOB ROLES AND RESPONSIBILITIES

The HR executive is accountable for developing and accomplishing the goals of the company. Their proactive involvement in planning helps them fully understand the actions necessary to sustain the company's growth.

Designing compensation and benefits packages

Developing and updating HR policies in alignment with company values, ensuring employee compliance

Sourcing and screening candidates. Recruiting the candidates for the suitable profiles &interviewing them Shortlisting them for the suitable profiles.

Facilitating the onboarding process for new hires.

Conducting annual employee reviews for better performance.

Providing counseling to employees when needed

Conducting exit interviews to gather insights into reasons for termination

Organizing employee events and conferences

Maintaining work culture

Taking care of the payroll portal

Managing workplace safety issues and addressing complaints

Creating and implementing bonus programs

Monitoring and analyzing employee productivity for better turnover of the organization.

Supporting and improving the recruitment process

Managing employee attendance records and managing the daily task report of the employees.

Overseeing the employee termination process

In terms of skills, a senior HR executive should possess:

Excellent communication skills

In-depth knowledge of labor laws and regulations

Ability to foster positive employee relationships

Strong leadership qualities

Analytical and problem-solving abilities

Commitment to protecting the interests of employees

Proficiency in skills development

Understanding of HR functions and best practices

 

Qualification:  Graduation ,BBA, Bachelor inTravel & Tourism or Event Management

Industry: Travel and Tourism, Event/Entertainment

Key Skills:  Sales, BusinessDevelopment, Negotiation, B2B & B2C sales, Client relation, MICE Operation, corporatesales, good communication

Experience:  1-3 years

 

Job Description:

 

Ø Oversee all facets of MICE (Meetings,Incentives, Conferences, Exhibitions) operations, including organizing leisuregroup arrangements and preparing RFPs.

Ø Able to  Identify sales opportunities throughnetworking, relationship-building, and conducting outdoor activities.

Ø Establish and maintain a corporate database,driving lead generation and facilitating deal closures with necessarydocumentation.

Ø Ensure quality assurance and actively engage incustomer service initiatives to deliver an exceptional client experience.

Ø Attain sales targets by acquiring new clientsand expanding business with existing ones.

Ø Identify and approach potential corporateclients for MICE events, conferences, and meetings.

Ø Exceptional communication, negotiation, andpresentation abilities.

Ø Negotiate terms and pricing agreements withclients to optimize revenue and profitability.

Ø Collaborate with cross-functional teams todevelop tailored MICE solutions that meet client objectives.

Ø Deep understanding of MICE market trends,industry best practices, and competitor landscape.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking Sales Executives (MICE) for our Delhi and Mumbai branch .

The MICE Sales Executive is responsible for driving sales and revenue within the MICE (Meetings,Incentives, Conferences, and Exhibitions) segment of the travel industry. Thisrole involves identifying and targeting potential clients, understanding theirevent requirements, proposing tailored solutions, and effectively managing thesales process to achieve set targets and contribute to the overall growth ofthe organisation.

Key Responsibilities:

·       Research and identify potential clients within the corporate sector whoare interested in hosting MICE events.

·       Cold calling, networking, and attending industry events to establishrelationships and generate leads.

·       Engage with potential clients to understand their specific eventrequirements, objectives, and budget constraints.

.    Ableto Identify sales opportunities through networking, relationship-building, andconducting outdoor activities

·       Propose suitable MICE packages and solutions that align with clientneeds and objectives.

·      must have Events, Venue and Sponsorship Sales experience.

·       Create compelling and customized proposals that outline the eventdetails, including venues, accommodations, catering, transportation, andadditional services.

·       Deliver persuasive presentations to clients, addressing their queriesand concerns.

·       Negotiate terms and pricing to ensure a win-win situation for both theclient and the organization.

·       Prepare contracts and agreements, ensuring all terms are accuratelydocumented.

·       Cultivate and maintain strong relationships with clients, understandingtheir evolving needs and preferences.

·       Act as a point of contact throughout the planning and execution phasesof the event.

·       Collaborate with internal teams such as operations, logistics, and eventplanning to ensure seamless execution of events.

·       Coordinate with marketing teams to create promotional materials andcampaigns for MICE services.

·       Set and meet sales targets and revenue goals as outlined by theorganization.

·       Maintain accurate and up-to-date records of sales activities, clientinteractions, and progress.

·       Stay informed about industry trends, competitor offerings, and marketdynamics to adapt sales strategies accordingly.

·       Conduct post-event follow-ups to gather feedback from clients andidentify areas for improvement.

·       Bachelor's degree in Business, Hospitality, or a related field(preferred).

·       Proven experience in sales, preferably within the travel or hospitalityindustry.

·       Strong communication and interpersonal skills.

·       Negotiation and persuasion abilities.

·       Excellent presentation skills.

·       Ability to multitask and work in a fast-paced environment.

·       Proficiency in using sales and CRM software.

·       Knowledge of the MICE industry, including event planning and logistics,is a plus.

·       Flexibility to travel for client meetings and industry events asrequired.

Company Overview :
Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking a  proficient TALLY executive  for our operational team that ensure the successful delivery of MICE events for our clients.

Job summary : We are looking for immediate joiner for proficient  Tally operator/ Executive  ,having 1-2 years experience. 

Job Responsibilities :

Ø  Must be able to handle financial transactions using Tally software, including data entry, accounts payable/receivable, and Basics of Accounting
Ø  Maintain inventory levels for ensure smooth operations.
Ø  Organize and maintain both physical and digital filing systems for efficient document retrieval.
Ø  Ensure accurate and up-to-date records management.
Ø  Must be able to handle Logistics and transportation including booking flights, hotels, and transportation. And ensure adherence to organisation travel policy.
Ø  Have knowledge of E-invoice and e-way bill generation.
Ø  Knowledge of TDS, GST , Professional tax & Various other taxes.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Roles and Responsibilities  (B2B & B2C & Corporate Client Ticketing - International & Domestic)

 

Reservation, Ticket Issuance, Creation of PNR, Re-issuance, Cancellation, Refunds & Checking Queue on CRS. Working out on itineraries.

 

 

 Requirement:-

·        The Candidate should be able to read fare rules & penalties.

·        Worked on CRS (Like Amadeus / Galileo) as well as Issuance of LCC

·        A candidate who has handled independently International / Domestic Air Ticketing.

·        Candidate must be from a Travel background and have experience in Ticketing.

·        Good Call & E-mail etiquettes.

·        Diploma course in Travel & Tourism/Hospitality with Minimum 2+ years of Experience.

·        In addition to Air Tickets shall render assistance in Visa, Issue travel Insurance, and Basic Knowledge of Tours.

·        Handle queries on the phone and emails and solve customer escalations.

·        Good Geographical Knowledge i.e., City codes, Airport codes, Airline hub, etc.

·        Understanding of practices associated with reading defining and application of hub utilization, routing, and fare rules.

·        IATA certification will be considered as an added advantage.

 

 

 

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced  and results-driven Travel consultant  of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Roles& responsibilities:

A travel consultant in the travel industry is a professional who helps clients plan and arrange their travel experiences. The primary goal of a travel consultant is to assist clients in creating memorable and hassle-free trips by providing expert advice, coordinating travel arrangements, and ensuring all aspects of the journey are well-organized. Here's an overview of the job profile for a travel consultant:

Responsibilities:

·       Client Consultation: -Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information.

·       Designing customized travel itineraries based on client preferences ,including destinations, activities, transportation, accommodations, and sightseeing.

·       Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients.

·       Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals.

·       Coordinating all aspects of the trip, such as flights, transfers ,accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience.

·       Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements.

·       Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels.

·       Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives.

·       Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency.

·       Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently.

·       Meeting sales targets set by the company and contributing to revenue generation through successful client interactions.

·       Following up with clients after their trip to gather feedback, addressing issues, and build long-term relationships for repeat business.

Skills :

Strong communication and interpersonal skills

Excellent organizational abilities

In-depth knowledge of travel destinations, cultures, and industry trends

Problem-solving and decision-making skills

Attention to detail and accuracy

Proficiency in travel booking systems and software

Sales and negotiation skills

Multitasking capabilities

Customer-focused mindset

Adaptability to changing circumstances

Time management skills

Education and Experience:

A tourism graduate is typically required, but a bachelor's degree inhospitality, tourism, or a related field can be advantageous.

Previous experience in customer service, sales, or the travel industry is beneficial.

Relevant certifications from organizations like the International Air Transport Association (IATA) can enhance credibility and knowledge.

 

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced  and results-driven Travel consultant  of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Roles& responsibilities:

A travel consultant in the travel industry is a professional who helps clients plan and arrange their travel experiences. The primary goal of a travel consultant is to assist clients in creating memorable and hassle-free trips by providing expert advice, coordinating travel arrangements, and ensuring all aspects of the journey are well-organized. Here's an overview of the job profile for a travel consultant:

Responsibilities:

·       Client Consultation: -Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information.

·       Designing customized travel itineraries based on client preferences ,including destinations, activities, transportation, accommodations, and sightseeing.

·       Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients.

·       Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals.

·       Coordinating all aspects of the trip, such as flights, transfers ,accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience.

·       Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements.

·       Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels.

·       Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives.

·       Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency.

·       Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently.

·       Meeting sales targets set by the company and contributing to revenue generation through successful client interactions.

·       Following up with clients after their trip to gather feedback, addressing issues, and build long-term relationships for repeat business.

Skills :

Strong communication and interpersonal skills

Excellent organizational abilities

In-depth knowledge of travel destinations, cultures, and industry trends

Problem-solving and decision-making skills

Attention to detail and accuracy

Proficiency in travel booking systems and software

Sales and negotiation skills

Multitasking capabilities

Customer-focused mindset

Adaptability to changing circumstances

Time management skills

Education and Experience:

A tourism graduate is typically required, but a bachelor's degree inhospitality, tourism, or a related field can be advantageous.

Previous experience in customer service, sales, or the travel industry is beneficial.

Relevant certifications from organizations like the International Air Transport Association (IATA) can enhance credibility and knowledge.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Job Summary:

The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.

Key Responsibilities:

• Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.
• Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.
• Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.
• Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.
• Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hoteliers including attending industry events and conferences to stay up-to-date with industry trends and best practices.
• Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.
• Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.
• Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.
• Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.

Qualifications:

• Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.
• At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.
• Strong leadership, communication, and organizational skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Experience in managing a team and leading organizational change initiatives is desirable.
• In-depth knowledge of MICE industry trends, best practices, and technologies.

The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.

please drop your resumes on this id- [email protected] / 8277890961

Bangalore Location (Indiranagar)

 
 

Ø   Managing the entire visa application process from start to finish, ensuring accuracy and compliance with relevant regulations and policies.

Ø  Detail Knowledge of Visa Regulations, procedures and documentation required for all countries.

Ø  Proficient in filling Online Visa applications forms and application portals for different countries.

Ø  Reviewing and verifying visa application documents to ensure completeness and correctness. This may involve coordinating with clients to obtain necessary paperwork and information.

Ø   Must be Aware of  Submitting visa applications to the appropriate embassies, consulates, or visa processing centers, adhering to their specific procedures and requirements.

Ø  The ability to manage multiple visa simultaneously and meet deadlines .

Ø  Able to handle all Compliance and Regulations,  and updated any changes in visa regulations, immigration laws, and embassy/consulate procedures to ensure compliance and provide accurate information to clients.

Ø   Addressing any issues or challenges that arise during the visa application process, such as delays, rejections, or requests for additional documentation, and finding solutions to resolve them effectively.