Career | Benchmark Holidays

Job Summary:
Benchmark Incentive & Leisure Travels Pvt. Ltd. is seeking a creative and detail-oriented Video Editor to join our team. As a Video Editor, you will play a key role in crafting engaging visual content that highlights our travel services, corporate incentives, and unique holiday experiences. You will be responsible for producing high-quality videos for various digital platforms, including social media, websites, and promotional campaigns. The ideal candidate should have a passion for visual storytelling, a strong portfolio, and an understanding of the travel industry.

Role & Responsibilities:

Edit and Assemble Video Content: Transform raw footage into compelling travel stories, corporate incentives videos, and promotional content for different platforms (YouTube, Instagram, Facebook, websites, etc.).
Collaborate on Video Concepts: Work closely with the creative team to conceptualize and execute video projects that align with the company’s marketing strategy and brand vision.
Incorporate Visual Effects: Add music, voiceovers, sound effects, and motion graphics to enhance video quality and viewer engagement.
Adapt for Different Formats: Optimize videos for various platforms, ensuring that the content adheres to platform-specific requirements (aspect ratios, resolution, duration, etc.).
Maintain Consistency: Ensure that all video content aligns with the company’s branding guidelines, visual style, and messaging.
Project Management: Manage multiple video projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
Stay Updated on Trends: Keep up with the latest trends in video editing, production tools, and digital media best practices to deliver innovative content.

Preferred Candidate Profile:

Experience: Proven experience as a Video Editor with a strong portfolio, ideally in the travel or hospitality industry.
Technical Skills: Proficiency in Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar video editing software. Experience with After Effects for motion graphics and visual effects is a plus.
Understanding of Video Production Workflow: In-depth knowledge of file formats, codecs, and advanced editing techniques.
Attention to Detail: Keen eye for visual aesthetics, sound design, and color grading.
Creative Problem-Solving: Ability to work both independently and collaboratively to develop unique visual narratives.
Time Management Skills: Excellent organizational skills to handle multiple projects and meet deadlines.
Social Media Savvy: Familiarity with the video requirements and trends for major social media platforms (YouTube, Instagram, LinkedIn, etc.).
Education: Bachelor’s degree in Film Production, Media Arts, Communication, or a related field is preferred but not mandatory.

Why Join Us?

Opportunity to work in a dynamic and growing travel company that values creativity and innovation.
Chance to create high-impact content that showcases beautiful travel destinations and unique experiences.
Collaborative work environment with opportunities for career growth.
Competitive salary, bonuses, and travel perks.

If you have a passion for visual storytelling and want to be a part of an exciting travel and incentives company, we would love to hear from you!

About company :

Benchmark Incentives and Leisure Travels Pvt Ltd is a premier travel management company specializing in providing comprehensive travel solutions for both corporate and leisure clients. Our mission is to offer unparalleled travel experiences by combining expertise, innovative solutions, and personalized service.

Services:

Corporate Travel Management: Tailored travel solutions for businesses, including flight bookings, hotel reservations,and travel policy compliance.
Incentive Travel: Customized incentive programs designed to motivate and reward employees and partners.
Leisure Travel: Personalized vacation planning services, including tour packages, cruise bookings, and destination recommendations.
Event Management: Comprehensive event planning and execution services, from corporate meetings and conferences to leisure events and tours.
Group Travel: Coordinated travel arrangements for groups of any size, ensuring seamless experiences.

Job Summary :

The Corporate sales Manager is responsible for driving sales and revenue within the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment of the travel industry. This role involves identifying and targeting potential clients, understanding their event requirements, proposing tailored solutions, and effectively managing the sales process to achieve set targets and contribute to the overall growth of the organization.

Qualification : Bachelor degree in Business administration, Marketing, hospitality, tourism ,Event Management & Master’s in Business Administration (MBA) or a related field can be an added advantage.

Key Skills : Travel sales, Corporate sales, Tour Package, MICE, Outbound Sales, Tour Management, Leisure ,Event Management, Event Sales, Business Development

Key Responsibilities:

Rolling out & nurturing global & local accounts along with acquisition of new business .
Research and identify potential clients within the corporate sector who are interested in hosting MICE events.
Client retention & leading strategic initiatives that influence business growth& profitability.
Cold calling, networking, and attending industry events to establish relationships and generate leads.
Engage with potential clients to understand their specific event requirements, objectives, and budget constraints.
Propose suitable MICE packages and solutions that align with client needs and objectives.
Proposal and Presentation: Create compelling and customized proposals that outline the event details, including venues, accommodations, catering, transportation, and additional services.
Deliver persuasive presentations to clients, addressing their queries and concerns.
Negotiate terms and pricing to ensure a win-win situation for both the client and the organization.
Prepare contracts and agreements, ensuring all terms are accurately documented.
Relationship Management: Cultivate and maintain strong relationships with clients, understanding their evolving needs and preferences.
Act as a point of contact throughout the planning and execution phases of the event.
Collaborate with internal teams such as operations, logistics, and event planning to ensure seamless execution of events.
Coordinate with marketing teams to create promotional materials and campaigns for MICE services.
Set and meet sales targets and revenue goals as outlined by the organization.
Maintain accurate and up-to-date records of sales activities, client interactions, and progress.
Stay informed about industry trends, competitor offerings, and market dynamics to adapt sales strategies accordingly.
Conduct post-event follow-ups to gather feedback from clients and identify areas for improvement.
Bachelor's degree in Business, Hospitality, or a related field (preferred).
Proven experience in sales, preferably within the travel or hospitality industry.
Strong communication and interpersonal skills.
Negotiation and persuasion abilities.
Excellent presentation skills.
Ability to multitask and work in a fast-paced environment.
Proficiency in using sales and CRM software.
Knowledge of the MICE industry, including event planning and logistics, is a plus.
Flexibility to travel for client meetings and industry events as required.

Intersted candidate may drop your resume on this id- [email protected]/ 8277890961

Job Summary:
The Creative Director for the MICE division at Benchmark Incentive & Leisure Travels Pvt. Ltd. is responsible for steering the creative vision and design of all corporate events, ensuring that each project aligns with the company’s brand ethos and exceeds client expectations. This role requires a blend of innovative thinking, strategic leadership, and a deep understanding of event design and production. The Creative Director will collaborate closely with cross-functional teams to conceptualize, plan, and execute extraordinary events that captivate audiences and deliver memorable experiences.

Key Responsibilities:

Creative Leadership:

Lead the creative team and process from ideation to execution, ensuring the overall vision aligns with client goals and company strategy.
Collaborate with clients to understand their vision, objectives, and event requirements, translating these into groundbreaking design concepts.
Oversee all visual and experiential elements of events, including themes, décor, lighting, multimedia, and atmosphere.
Develop creative proposals, mood boards, and presentations to communicate design concepts to clients and internal teams.
Tailor and refine client presentations based on inputs from conceptualizers for high-value pitches.

Event Design & Production:

Ensure the design and production of MICE events are cohesive, visually compelling, and on brand.
Work closely with production, logistics, and technical teams to ensure the feasibility of creative ideas and smooth execution.
Supervise set designs, staging, and installations, ensuring they meet high-quality standards.
Stay current on industry trends and integrate new technologies and solutions into event design.

Team Management:

Manage and inspire a team of designers, stylists, and production staff to deliver exceptional creative output.
Provide creative direction and constructive feedback throughout the event lifecycle.
Collaborate with marketing, sales, and operations teams to ensure the creative vision aligns with broader company goals and enhances the brand’s market position.

Client Interaction:

Act as the main creative point of contact for clients, confidently presenting ideas and designs.
Build and nurture strong relationships with clients, understanding their preferences, and exceeding their expectations.
Adjust creative strategies based on client feedback while maintaining the integrity and vision of the event.

Budget & Resource Management:

Manage creative budgets, ensuring all elements of the event are delivered on time and within financial constraints.
Source and manage external vendors, including set designers, AV teams, florists, and others, to bring the creative vision to life.

Qualifications:

Education: Bachelor’s / Master’s degree in Creative Arts, Design, Event Management, or related fields.
Experience: 10+ years of experience in event design, creative direction, or similar fields, with proven expertise in producing large-scale corporate events (MICE, experiential, etc.).
Skills:
- Exceptional creativity and innovative thinking.
- Strong leadership and team management skills.
- Excellent communication and presentation abilities.
- Proficiency in design software (e.g., Adobe Creative Suite) and other creative tools.
- Strong knowledge of event logistics, production techniques, and AV technologies.

Personal Attributes:

Attention to detail with a passion for high-quality design and production.
Ability to thrive in fast-paced environments and manage multiple projects simultaneously.
Strong problem-solving skills and ability to handle pressure and tight deadlines.

Job Summary:
The Creative Director for the MICE division at Benchmark Incentive & Leisure Travels Pvt. Ltd. is responsible for steering the creative vision and design of all corporate events, ensuring that each project aligns with the company’s brand ethos and exceeds client expectations. This role requires a blend of innovative thinking, strategic leadership, and a deep understanding of event design and production. The Creative Director will collaborate closely with cross-functional teams to conceptualize, plan, and execute extraordinary events that captivate audiences and deliver memorable experiences.

Key Responsibilities:

Creative Leadership:

Lead the creative team and process from ideation to execution, ensuring the overall vision aligns with client goals and company strategy.
Collaborate with clients to understand their vision, objectives, and event requirements, translating these into groundbreaking design concepts.
Oversee all visual and experiential elements of events, including themes, décor, lighting, multimedia, and atmosphere.
Develop creative proposals, mood boards, and presentations to communicate design concepts to clients and internal teams.
Tailor and refine client presentations based on inputs from conceptualizers for high-value pitches.

Event Design & Production:

Ensure the design and production of MICE events are cohesive, visually compelling, and on brand.
Work closely with production, logistics, and technical teams to ensure the feasibility of creative ideas and smooth execution.
Supervise set designs, staging, and installations, ensuring they meet high-quality standards.
Stay current on industry trends and integrate new technologies and solutions into event design.

Team Management:

Manage and inspire a team of designers, stylists, and production staff to deliver exceptional creative output.
Provide creative direction and constructive feedback throughout the event lifecycle.
Collaborate with marketing, sales, and operations teams to ensure the creative vision aligns with broader company goals and enhances the brand’s market position.

Client Interaction:

Act as the main creative point of contact for clients, confidently presenting ideas and designs.
Build and nurture strong relationships with clients, understanding their preferences, and exceeding their expectations.
Adjust creative strategies based on client feedback while maintaining the integrity and vision of the event.

Budget & Resource Management:

Manage creative budgets, ensuring all elements of the event are delivered on time and within financial constraints.
Source and manage external vendors, including set designers, AV teams, florists, and others, to bring the creative vision to life.

Qualifications:

Education: Bachelor’s / Master’s degree in Creative Arts, Design, Event Management, or related fields.
Experience: 10+ years of experience in event design, creative direction, or similar fields, with proven expertise in producing large-scale corporate events (MICE, experiential, etc.).
Skills:
- Exceptional creativity and innovative thinking.
- Strong leadership and team management skills.
- Excellent communication and presentation abilities.
- Proficiency in design software (e.g., Adobe Creative Suite) and other creative tools.
- Strong knowledge of event logistics, production techniques, and AV technologies.

Personal Attributes:

Attention to detail with a passion for high-quality design and production.
Ability to thrive in fast-paced environments and manage multiple projects simultaneously.
Strong problem-solving skills and ability to handle pressure and tight deadlines.

Objectives of the Role

Oversee event planning and manage budgets effectively.
Develop and maintain strong relationships with vendors, venues, and other industry contacts to ensure smooth logistical operations for all events.
Establish and manage a Pan-India vendor network.

Daily and Monthly Responsibilities

Collaborate with internal teams, clients, vendors, and other stakeholders to identify event requirements and share the quotations accordingly.
Conduct site visits and lead pre-event meetings to guide staff in making informed decisions about event design.
Organize and manage logistics for events, including contract negotiations, guest list management, venue setup, security, catering, entertainment, transportation, decor, and marketing materials.
Supervise the client journey throughout the event lifecycle, from planning to execution and post-event activities, ensuring high-quality service at every stage.
Build and maintain a comprehensive database of vendors, venues, and industry contacts.
Address and resolve any issues that arise on the day of the event.
Manage the Operations (OPS) team, ensuring timely task completion and adherence to commitments.

Skills and Qualifications

Demonstrated success in event planning or coordination roles.
Exceptional interpersonal and communication abilities.
Proven ability to build and sustain valuable business relationships.
Strong organizational skills with expertise in multitasking, time management, and attention to detail.
Resilience and ability to perform under pressure.

Preferred Qualifications

Bachelor’s degree in event management or a related field.
Proficiency in using Event Management Systems.
Willingness to travel domestically as needed.

The Event Production Manager is responsible for overseeing the planning, coordination, and execution of events within the MICE industry. The role involves managing all aspects of event production, from conceptualization through to delivery, ensuring that every event meets the client's expectations, runs smoothly, and adheres to budget and timeline constraints. The Event Production Manager works closely with vendors & teams to ensure that events are seamless and memorable.

Key Responsibilities:

Develop event concepts and coordinate the production process from start to finish.
Work with clients to understand their event objectives, expectations, and requirements.
Manage project timelines, budgets, and resources to ensure events are executed as planned.
Coordinate with the client on event logistics such as venue selection, catering, AV requirements, transportation, and more.
Source and manage relationships with vendors, including audio-visual suppliers, caterers, decorators, transportation companies, and more.
Negotiate contracts and manage vendor payments to ensure quality service delivery and budget adherence.
Ensure all suppliers deliver according to specifications and timelines.
Supervise and manage event operations on-site, ensuring the event runs according to the schedule.
Manage teams on-site, including event staff, technicians, and volunteers.
Handle any issues or last-minute changes that may arise during the event.
Create and manage event budgets, ensuring that all costs are tracked and controlled.
Provide regular financial reports to senior management and clients to ensure transparency and cost efficiency.
Act as the main point of contact between clients and the event production team.
Ensure client feedback is gathered and incorporated into event planning.
Maintain a strong relationship with clients to ensure repeat business and long-term partnerships.
Work with the marketing team to ensure the event aligns with the client’s branding and marketing goals.
Coordinate any promotional material or branding elements for the event, such as signage, brochures, or giveaways.
Ensure compliance with health and safety regulations, local laws, and venue-specific requirements.
Develop contingency plans to address any risks that could affect the event.
Conduct post-event analysis to evaluate the success of the event, gathering feedback from clients and attendees.
Identify areas for improvement and implement best practices for future events.

Key Skills and Qualifications:

Education: Bachelor’s degree in Event Management, Hospitality, Marketing, or a related field.
Experience: At least 3-5 years of experience in event production, preferably within the MICE industry.
Skills:
Strong organizational and project management skills.
Excellent communication and interpersonal abilities.
Ability to work under pressure and manage multiple tasks simultaneously.
Knowledge of event production tools and software.
Creative thinking and problem-solving abilities.
Technical Knowledge: Familiarity with event technology, including AV systems, staging, and lighting is a plus.

Work Environment:

Typically works in both office and event locations, with frequent travel to event sites.
Flexible hours, including evenings and weekends, based on event schedules.

This role requires someone who is proactive, detail-oriented, and able to handle the high-paced demands of managing large-scale events, while ensuring a seamless experience for clients and attendees.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

We are seeking an HR manager to handle all aspects of our HRprocesses and practices. Your duties will involve managing activities likerecruitment, performance management, employee relation, and training &development of the employees. You will be the one to ensure that we have aproductive and happy workplace where everyone is focused to achieve our goalsand objectives.

HR Manager Responsibilities

Creating and implementing HR strategies for the business.

Training and coaching employees.

Resolving conflicts within the organization.

Conducting performance reviews.

Developing policies and ensuring policy awareness.

Preparing and presenting helpful and engaging presentations.

Creating and maintaining reports.

Leading a team of HR executives.

Ensuring the safety of employees within the organization.

Organizing events to increase employee engagement.

Handling employees’ performance management process.

HR Manager Requirements

Bachelor’s degree in human resources field.

Minimum 2 years of experience as HR manager/Executive

Result-driven and people-oriented

Ability to resolve conflicts and maintain disciplinaryprocesses within the organization.

Knowledge of employees’ safety and health laws.

Proficient in Microsoft applications.

Excellent active listening, negotiation, and presentationskills.

Ability to develop and maintain.

Strong verbal and written communication skills

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Job Summary:

The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.

Key Responsibilities:

Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.
Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.
Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.
Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.
Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hoteliers including attending industry events and conferences to stay up-to-date with industry trends and best practices.
Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.
Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.
Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.
Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.

Qualifications:

Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.
At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.
Strong leadership, communication, and organizational skills.
Ability to work effectively under pressure and manage multiple priorities.
Experience in managing a team and leading organizational change initiatives is desirable.
In-depth knowledge of MICE industry trends, best practices, and technologies.

The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.

please drop your resumes on this id- [email protected] / 8277890961

Location - Bangalore (Indiranagar)

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Job Summary:

The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.

Key Responsibilities:

Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.
Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.
Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.
Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.
Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hoteliers including attending industry events and conferences to stay up-to-date with industry trends and best practices.
Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.
Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.
Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.
Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.

Qualifications:

Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.
At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.
Strong leadership, communication, and organizational skills.
Ability to work effectively under pressure and manage multiple priorities.
Experience in managing a team and leading organizational change initiatives is desirable.
In-depth knowledge of MICE industry trends, best practices, and technologies.

The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.

please drop your resumes on this id- [email protected] / 8277890961

Location - Bangalore (Indiranagar)

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

MICE - Operations Manager Job description:

The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.

Key Responsibilities:

Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.
Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.
Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.
Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.
Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hoteliers including attending industry events and conferences to stay up-to-date with industry trends and best practices.

Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.
Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.
Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.
Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.
Qualifications:
Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.
At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.
Should have a minimum of 3 years of experience working in travel industry
Strong leadership, communication, and organizational skills.
Ability to work effectively under pressure and manage multiple priorities.
Experience in managing a team and leading organizational change initiatives is desirable.
In-depth knowledge of MICE industry trends, best practices, and technologies.

The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

MICE - Operations Manager Job description:

The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.

Key Responsibilities:

Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.
Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.
Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.
Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.
Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hoteliers including attending industry events and conferences to stay up-to-date with industry trends and best practices.

Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.
Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.
Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.
Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.
Qualifications:
Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.
At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.
Strong leadership, communication, and organizational skills.
Ability to work effectively under pressure and manage multiple priorities.
Experience in managing a team and leading organizational change initiatives is desirable.
In-depth knowledge of MICE industry trends, best practices, and technologies.

The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.

Qualification: Graduation ,BBA, Bachelor inTravel & Tourism or Event Management

Industry: Travel and Tourism, Event/Entertainment

Key Skills: Sales, BusinessDevelopment, Negotiation, B2B & B2C sales, Client relation, MICE Operation, corporatesales, good communication

Experience: 1-3 years

Job Description:

Ø Oversee all facets of MICE (Meetings,Incentives, Conferences, Exhibitions) operations, including organizing leisuregroup arrangements and preparing RFPs.

Ø Able to Identify sales opportunities throughnetworking, relationship-building, and conducting outdoor activities.

Ø Establish and maintain a corporate database,driving lead generation and facilitating deal closures with necessarydocumentation.

Ø Ensure quality assurance and actively engage incustomer service initiatives to deliver an exceptional client experience.

Ø Attain sales targets by acquiring new clientsand expanding business with existing ones.

Ø Identify and approach potential corporateclients for MICE events, conferences, and meetings.

Ø Exceptional communication, negotiation, andpresentation abilities.

Ø Negotiate terms and pricing agreements withclients to optimize revenue and profitability.

Ø Collaborate with cross-functional teams todevelop tailored MICE solutions that meet client objectives.

Ø Deep understanding of MICE market trends,industry best practices, and competitor landscape.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking Sales Executives (MICE) for our Delhi and Mumbai branch .

The MICE Sales Executive is responsible for driving sales and revenue within the MICE (Meetings,Incentives, Conferences, and Exhibitions) segment of the travel industry. Thisrole involves identifying and targeting potential clients, understanding theirevent requirements, proposing tailored solutions, and effectively managing thesales process to achieve set targets and contribute to the overall growth ofthe organisation.

Key Responsibilities:

· Research and identify potential clients within the corporate sector whoare interested in hosting MICE events.

· Cold calling, networking, and attending industry events to establishrelationships and generate leads.

· Engage with potential clients to understand their specific eventrequirements, objectives, and budget constraints.

. Ableto Identify sales opportunities through networking, relationship-building, andconducting outdoor activities

· Propose suitable MICE packages and solutions that align with clientneeds and objectives.

· must have Events, Venue and Sponsorship Sales experience.

· Create compelling and customized proposals that outline the eventdetails, including venues, accommodations, catering, transportation, andadditional services.

· Deliver persuasive presentations to clients, addressing their queriesand concerns.

· Negotiate terms and pricing to ensure a win-win situation for both theclient and the organization.

· Prepare contracts and agreements, ensuring all terms are accuratelydocumented.

· Cultivate and maintain strong relationships with clients, understandingtheir evolving needs and preferences.

· Act as a point of contact throughout the planning and execution phasesof the event.

· Collaborate with internal teams such as operations, logistics, and eventplanning to ensure seamless execution of events.

· Coordinate with marketing teams to create promotional materials andcampaigns for MICE services.

· Set and meet sales targets and revenue goals as outlined by theorganization.

· Maintain accurate and up-to-date records of sales activities, clientinteractions, and progress.

· Stay informed about industry trends, competitor offerings, and marketdynamics to adapt sales strategies accordingly.

· Conduct post-event follow-ups to gather feedback from clients andidentify areas for improvement.

· Bachelor's degree in Business, Hospitality, or a related field(preferred).

· Proven experience in sales, preferably within the travel or hospitalityindustry.

· Strong communication and interpersonal skills.

· Negotiation and persuasion abilities.

· Excellent presentation skills.

· Ability to multitask and work in a fast-paced environment.

· Proficiency in using sales and CRM software.

· Knowledge of the MICE industry, including event planning and logistics,is a plus.

· Flexibility to travel for client meetings and industry events asrequired.

Company Overview :
Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking a proficient TALLY executive for our operational team that ensure the successful delivery of MICE events for our clients.

Job summary : We are looking for immediate joiner for proficient Tally operator/ Executive ,having 1-2 years experience.

Job Responsibilities :

Ø Must be able to handle financial transactions using Tally software, including data entry, accounts payable/receivable, and Basics of Accounting
Ø Maintain inventory levels for ensure smooth operations.
Ø Organize and maintain both physical and digital filing systems for efficient document retrieval.
Ø Ensure accurate and up-to-date records management.
Ø Must be able to handle Logistics and transportation including booking flights, hotels, and transportation. And ensure adherence to organisation travel policy.
Ø Have knowledge of E-invoice and e-way bill generation.
Ø Knowledge of TDS, GST , Professional tax & Various other taxes.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Roles and Responsibilities (B2B & B2C & Corporate Client Ticketing - International & Domestic)

Reservation, Ticket Issuance, Creation of PNR, Re-issuance, Cancellation, Refunds & Checking Queue on CRS. Working out on itineraries.

Requirement:-

· The Candidate should be able to read fare rules & penalties.

· Worked on CRS (Like Amadeus / Galileo) as well as Issuance of LCC

· A candidate who has handled independently International / Domestic Air Ticketing.

· Candidate must be from a Travel background and have experience in Ticketing.

· Good Call & E-mail etiquettes.

· Diploma course in Travel & Tourism/Hospitality with Minimum 2+ years of Experience.

· In addition to Air Tickets shall render assistance in Visa, Issue travel Insurance, and Basic Knowledge of Tours.

· Handle queries on the phone and emails and solve customer escalations.

· Good Geographical Knowledge i.e., City codes, Airport codes, Airline hub, etc.

· Understanding of practices associated with reading defining and application of hub utilization, routing, and fare rules.

· IATA certification will be considered as an added advantage.

Company Overview:

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven travel consultant in FIT/MICE operations to lead our operational team and ensure the successful delivery of MICE events and organise trips for our clients.

Roles& responsibilities:

A travel consultant in the travel industry is a professional who helps clients plan and arrange their travel experiences. The primary goal of a travel consultant is to assist clients in creating memorable and hassle-free trips by providing expert advice, coordinating travel arrangements, and ensuring all aspects of the journey are well organized. Here's an overview of the job profile for a travel consultant:

Responsibilities:

· Client Consultation: Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information.

· Designing customized travel itineraries based on client preferences, including destinations, activities, transportation, accommodations, and sightseeing.

· Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients.

· Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals.

· Coordinating all aspects of the trip, such as flights, transfers, accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience.

· Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements.

· Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels.

· Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives.

· Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency.

· Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently.

· Meeting sales targets set by the company and contributing to revenue generation through successful client interactions.

· Following up with clients after their trip to gather feedback, addressing issues, and build long-term relationships for repeat business.

Skills :

Strong communication and interpersonal skills

Excellent organizational abilities

In-depth knowledge of travel destinations, cultures, and industry trends

Problem-solving and decision-making skills

Attention to detail and accuracy

Proficiency in travel booking systems and software

Sales and negotiation skills

Multitasking capabilities

Customer-focused mindset

Adaptability to changing circumstances

Time management skills